Contact Us

We love hearing from our customers! Whether you have a question about an order, need styling advice, or just want to say hello, we are here to help. Reach out to us and our friendly team will get back to you as soon as possible.

Email: [email protected]

Our customer support team is available Monday through Friday, 9am to 5pm. We aim to respond to all inquiries within 24 to 48 business hours. We appreciate your patience and look forward to assisting you.

FAQ

Before reaching out, take a look at some of our most frequently asked questions. You may find the answer you are looking for right here!

• How long does shipping take?

  Standard shipping typically takes 5 to 7 business days. Expedited shipping options are available at checkout if you need your order sooner. Once your order has shipped, you will receive a tracking number via email so you can follow your package every step of the way.

• What is your return policy?

  We accept returns within 30 days of purchase, provided the items are unworn, unwashed, and in their original condition with all tags attached. To begin a return, simply email us at [email protected] with your order number and reason for return.

• How do I find the right size?

  Each product page on Crazechicshop includes a detailed size guide to help you find the perfect fit. If you are still unsure about sizing after reviewing the guide, feel free to contact us and we will be happy to offer personalized sizing recommendations based on your measurements.